Program Supervisor - Crisis Stabilization Center
Company: Endeavor Health
Location: Buffalo
Posted on: May 4, 2024
Job Description:
Program Supervisor - Crisis Stabilization CenterPosted: March
27, 2024Job Category: Clinical ManagementRequisition Number:
PROGR001164Endeavor Health Services is seeking a compassionate and
experienced Program Supervisor to lead our EAST HAVEN Crisis
Stabilization Center, providing immediate support and effective
interventions to individuals experiencing a mental health crisis.
In this vital role, you will oversee a dedicated team committed to
creating a safe, therapeutic environment that facilitates
stabilization and connects people with the necessary resources for
ongoing support. Your leadership will be instrumental in ensuring
the delivery of high-quality care and the continuous improvement of
our crisis response services. Join us in making a meaningful
difference in the lives of those in urgent need of guidance and
support.The Program Supervisor supervises and coordinates the
day-to-day activities of Adult Services at EAST Haven Crisis
Stabilization Center including agency staff and external
subcontracting programs. Provides clinical and peer supervision and
supervises day-to-day activities of staff to assure that the
program is in compliance with government and agency regulations,
policies, and procedures. Must be able to work 12pm - 8pm at least
twice per week. Essential Functions:
- Provides clinical supervision to staff, interns, and peers for
day-to-day activities and to meet licensing/certification
requirements.
- Reviews charts for completeness and accuracy.
- Assists staff in analyzing case problems and improving
referrals and linkages.
- Reviews all assessments, screening tools, intake documentation,
discharges, encounter closures, and treatment plans (as required
for some clubhouse participants).
- May triage walk-in clients to crisis center and coordinates
activities of staff in providing services to assist with these
clients.
- Participates with Director in developing and implementing
program policies and procedures and also assists in implementing
agency administrative policies.
- Assists Director in assessing program services and progress and
works with Director on continuous quality improvement. Works
collaboratively with Director to ensure that all services are
consistent with agency, OMH, and CCBHC policies and
regulations.
- Consults with consulting psychiatrist/nurse practitioners as
needed.
- Assigns and monitors staff schedules.
- Uses good time management skills.
- Models and practices sensitivity, fair treatment and acceptance
of diversity in all interpersonal interactions. Maintains cultural
sensitivity and competence with respect to clients and families as
well as other employees and contractors.
- Oversees completion of required surveys and data collection as
required by agency and funders.
- Meets with clients as needed.
- Participates in recruitment and selection of staff. Trains new
employees in areas such as agency policies, department procedures,
and agency/funder regulations. Continuously evaluates staff
progress and performance and reports to Director any deficits of
employees. Responsible for staff development, evaluation, quality,
and quantity of work.
- Oversees and approves staff timesheets, PTO/sick requests in
UKG.
- Audits client charts to ensure quality of documentation.
- Runs monthly reports as needed.
- Provides training to existing staff on updates to
program/agency/funder policies, procedures, guidelines, and
regulations.
- Represents the agency in the community or in interagency
activities.
- Works with Director of complete employee evaluations as
scheduled.\Qualifications:
- Master's degree in Social Work or Mental Health Counseling with
1-2 years experience
- Licensed as a Qualified Health Professional (QHP). Must be NYS
Licensed LMSW, LCSW, LMHC, etc.
- Valid driver's license with an acceptable DMV record
- Proficiency with computer software including MS Office 365 and
Oracle Millennium
- Ability to identify issues and offer suggestions to improve
program processes
- Ability to lead program staff
We offer competitive salaries and an
array of employee benefits, including medical, dental, company paid
vision, company paid life, AD&D, and Long Term Disability,
voluntary life, AD&D, and Short Term Disability, 401 (K)
retirement savings plan with company contribution, 10 paid holiday,
generous paid vacation, paid sick time, and an Employee Assistance
Program. Salary starting at $58,000 - 60,000/year depending on
education, credential and experience. Endeavor Health Services is
an equal opportunity employer committed to championing the
principles of diversity, equity, inclusion, and belonging. We
welcome prospective employees from diverse cultures and
backgrounds, for all positions, who will uphold our values and
contribute to our mission. We aim to have a leadership and
workforce that is reflective of the communities with which we work
in partnership.PIf68e5eeb2822-31181-33863505
Keywords: Endeavor Health, Tonawanda , Program Supervisor - Crisis Stabilization Center, Other , Buffalo, New York
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