Public Safety Agent
Company: VirtualVocations
Location: Erie
Posted on: October 30, 2024
|
|
|
Job Description:
A company is looking for a Premium Agent to assist users in
potentially unsafe situations.
Key Responsibilities
Communicate with users needing immediate assistance via video call
or chat
Triage situations and assess necessary next steps, including
escalation to 911 when needed
Monitor user-generated content for compliance with company
guidelines and disseminate safety information
Required Qualifications
Experience as a first responder, medical professional, or in a
public safety role
Experience handling high call volumes or screening large amounts of
content
Ability to exercise judgment on sensitive subject matters
Ability to mitigate stressful situations and demonstrate
empathy
Flexible and open to managing multiple tasks within tight time
frames
Keywords: VirtualVocations, Tonawanda , Public Safety Agent, Sales , Erie, New York
|
Click
here to apply!
|
